At Ishanyaa, your personal information is treated with the same reverence we offer to sacred knowledge — held in trust, never misused, and always protected.
Our Commitment to Your Privacy
This Privacy Policy describes how Ishanyaa Astro Vastu (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when using our website (www.ishanyaa.com), purchasing from our Sacred Marketplace, or availing our Vastu, Astrology, and Numerology consultation services.
By using our website or services, you consent to the practices described in this policy. We encourage you to read it carefully.
Information We Collect
Information You Provide Directly
- Full name, email address, phone number, and shipping/billing address when placing orders or booking consultations
- Birth details (date, time, place of birth) for astrological and numerological readings
- Property or residence details shared during Vastu consultation requests
- Messages, queries, and feedback submitted via our contact forms
- Account credentials if you create a user profile on our website
Information Collected Automatically
- Device information (browser type, operating system, device type)
- IP address and approximate geographic location
- Pages visited, time spent, and navigation behaviour on our site
- Cookie and tracking data (see Cookie Policy below)
Payment Information
We do not store your credit/debit card details. All payment transactions are processed through secure, PCI-DSS compliant third-party gateways (Razorpay / PayU / equivalent). Only transaction confirmation references are retained by us.
How We Use Your Information
- To process and fulfil your orders for energised objects and sacred products
- To deliver Vastu, Astrology, and Numerology consultation services accurately
- To communicate order updates, shipping information, and service deliverables
- To send newsletters, knowledge articles, and astrological insights (only with your consent)
- To improve our website, services, and personalise your experience
- To comply with legal obligations and prevent fraud
Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited data with:
- Logistics partners (courier/shipping companies) — only name and delivery address for order fulfilment
- Payment processors — only as required to complete transactions
- Legal authorities — if required by applicable Indian law or court order
All third parties we work with are contractually bound to protect your data and use it solely for the stated purpose.
Cookies & Tracking
We use essential cookies to maintain session integrity and shopping cart functionality. With your consent, we also use analytics cookies (Google Analytics) to understand how visitors interact with our site. You may disable cookies via your browser settings; however, some features may not function correctly without them.
Your Data Rights
Under applicable data protection principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (subject to legal retention obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant regulatory authority
To exercise any of these rights, contact us at privacy@ishanyaa.com or call +91 98765 43210.